Privacy Policy
At Eshanarya Jewellery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website.
Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Mobile Number
- Email Address
- Billing and Shipping Address
- Pincode
- Payment Information (transaction details only; we do not store card or banking credentials)
- Any information voluntarily shared through WhatsApp or email.
How We Use Your Information
Your information is used to:
- Process and confirm orders.
- Communicate order updates through WhatsApp, email, or phone.
- Arrange shipment and delivery.
- Process eligible refunds.
- Improve our products and customer service.
Data Protection
We take reasonable security measures to protect your information. Your personal information will never be sold, rented, or traded to third parties except where necessary for payment processing, shipping, legal compliance, or government requirements.
Customer Responsibility
Customers are responsible for providing accurate information, including:
- Full Name
- Correct Mobile Number
- Complete Shipping Address
- Correct Pincode
Eshanarya Jewellery shall not be responsible for delivery failures, delays, or losses arising from incorrect information provided by the customer.
Cookies
Our website may use cookies and similar technologies to improve browsing experience and website functionality.
Changes to this Policy
We reserve the right to modify this Privacy Policy at any time without prior notice.
Contact Us
For any questions regarding this Privacy Policy, please contact us:
Email: eshnaya0@gmail.com
WhatsApp: +91 9893345726